Your Passport to a Better Travel Insurance deal

Don’t wait until the last minute; you might need the cancellation cover.

Even if you are not traveling for a while, the cancellation cover starts immediately and once your holiday is booked this could be essential.

There are two kinds of Travelers in the world: those who packed light and those who wish they had! So to help, you may find the following information and websites useful.

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Travel Insurance

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First Class Annual Travel Policies as well as cover for single trips & backpackers

We will be more than happy to answer any questions or assist you to arrange your travel insurance.
Please contact our Travel Insurance Team

Our Affordable Travel Insurance

  • Cancelling your trip

  • Medical expenses outside ROI

  • Cutting your trip short

  • Missed departures or connections

  • Personal belongings

  • Baggage

  • Personal Money

  • Passport and travel documents

  • Personal accidents

  • Personal liability

  • Legal expenses

If you have some questions about your travel insurance
Please visit our travel insurance Frequently Asked Question section

Travel Insurance Claims

We offer a Full Claims Advice and handling Service, and are here to help you every step of the way. It is important to know that you must register any claim within 31 days of your trip ending. If you do not, insurers may no be able to pay your claim. So call us as soon as you can.

24-hour Medical Emergency Assistance

In the event of a medical emergency, you must contact the Insurers Assistance Services within 48 hours. They must authorise payment of all in-patient hospital, clinic or nursing home expenses, emergency repatriation or curtailment expenses. Unauthorised claims may not be paid, so please contact them as soon as possible on 00 44 1243 621 508

IMPORTANT: Insurers require ORIGINAL documents. Please keep everything!

The following general information is to give you some guide lines to help you with making a claim. It is important that you refer to the terms and conditions of your own policy document for full details of COVER. Call us as we are here to help you every step of the way:

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    What to do in the event of an accident:
  • A fully completed claim form will be required – we can supply and help you complete

  • Confirmation of Insurance – we can arrange

  • Confirmation of Trip Dates – Tour Operators Confirmation Booking invoice, travel tickets or any other documents as evidence of trip

  • Written Report Confirming Loss – Official report form Police / Airline / Other authority to whom you reported your loss

  • Proof of Ownership – Original purchase receipts, credit card receipts, operating / instruction manuals, jewellery valuations prior to loss

  • If an Item is damaged – an estimate for repair or confirmation that the articles are beyond repair, stating the pre-damage value. Do not throw any items away; they may be required for assessment purposes

  • Delay / damage or Loss of items – a Property Irregularity report (PIR) issued by the Carrier (e.g. airline, ship or coach) together with the used Travel tickets and baggage tags if available. If the property is not recovered, obtain a letter from the carrier confirming the items are irretrievably lost

  • Delay / emergency purchases – receipts for any emergency items purchased as result of your delayed baggage

  • Loss of money – evidence of foreign currency transaction / bank statements confirming withdrawal before & after the loss

  • Cancellation Details – cancellation invoice from the Travel Agent or Tour Operator. Any unused flight tickets or confirmation of any refunds given to you. Cancellation invoice for any accommodation. This document must detail all cancellation charges incurred

  • Redundancy – If the claim is as a result of redundancy, a letter from employer confirming date of notification of redundancy is required

  • Any additional Information / documentation – supply anything which you wish to substantiate your claim

Travel Tips & Hints

  • Make a list of what to pack - e.g. adaptors, chargers, batteries etc. See Top Tips for Packing

  • Don’t forget your passport

  • Print your Boarding pass and Confirmation of Booking invoice

  • Ziplock bag

  • Leave copies of your documents with someone at home OR email a copy to your smart phone (tickets, passport, visas, E111, travel insurance, driving licence etc.)

  • Don’t forget to do your in-flight exercises

In-Flight Exercises

  • Heel Raises: Sit with feet flat on the floor, about hip-width apart. Lift heels so that only toes and the balls of the feet are on the floor. Hold for 5-10 seconds and lower feet back to the ground. Repeat 10 times

  • Toe Lifts: Sit with feet flat on the floor, about hip-width apart. Lift toes and balls of the feet so that only the heels are on the floor. Hold for 5-10 seconds and lower feet back to the ground. Repeat 10 times

  • Ankle Circles: While sitting, lift right leg slightly off the ground and rotate the foot clockwise, making a circle in the air. Do this 15 times clockwise, then 15 times counter-clockwise. Repeat with left leg and foot. Alternatively, trace the letters of the alphabet in the air with the right, and then the left, foot

  • Back Twists: While sitting, reach the right arm across the body and grab the left armrest. Slowly turn the torso and head as far to the left as is comfortable. Hold for 5-10 seconds, repeat five times, and then switch sides

  • Curl Downs: While sitting, pull stomach and chin in _ and gently curl trunk down very slowly, reaching hands to the floor. Hold for 5-10 seconds then uncurl slowly back up. Repeat five times

  • Overhead Stretches: Stand and reach arms straight up and stretch. Slowly lean to the left, then to the right, bending at the waist. Repeat this action five times to each side, holding each for 5-10 seconds. If you are unable to stand and stretch, then reach arms straight up while seated. If you have room, slowly stretch to each side as well

About First Ireland

First Ireland is one of largest Irish-owned Insurance Brokers in the country. Founded in 1981, the company is owned and operated by its senior partners who work full time in the business. We now employ over 160 people and our extensive client list includes Irish and International Companies, large and small, including many services firms, right through to Individual Professionals.